The application and website(“Platform”) are build and made to you by Vinsabuy E Commerce LLP( referred “Vinsabuy, we, us, our”) gives utmost importance to your privacy and responsible in protecting it in compliance with the privacy policy.
Kindly read our policies before accessing to the platform to understand our policies and practices regarding the collected information. By visiting our platform, registering an account, use of product or services offered by platform, you expressly agree to bound the terms and conditions of our privacy policy, data collection, use, disclosure, and retention of your personal information as mentioned here.
This policy is applicable for the data which collected by us in its platforms or other electronic communications in connection with its services. This policy is not applicable to data provided by you or collected by any third party.
This policy is updating on regular intervals, and you are advised to check the policy for the changes and its acceptance.
We collect your personal information includes but is not limited to information provided to us such as
We collect the information such as your browsing history including but not limited to your previous visited URL and the URL you visited after the visiting of our platform.. We will collect your information regarding your transactions included but not limited to credit/debit card details, information which you provided for third party business partner. We request you to read the privacy policies of third-party business partner for your acceptance regarding the data collection and usage. We are not responsible for third party business partner privacy policy. We also collect information related to your public engagements included but is not limited to your posts, reviews, feedbacks, photos regarding the products or services offer in the platform. We will collect the information regarding your devices including IP address, location, telephone number, telephone identifier number etc. We also will collect the information stored in your mobile devices such as photos, videos, audios, contact information.
We may collect your location information of your device on your consent. We use the information collected to improve the performance of the platform and to improve your shopping experience with us.
We collect personal data from our customers for the following purposes:
We use your collected data for improving the performance of platform and conducting research to increase the reachability and user experience. We use your data for the purchase of the product, delivery of the product, payment process, cancellation of the product, return of the product. We will use your data for communication with you regarding your orders, feedbacks, experience in platforms and promotions. We will use your browsing history to understand the pattern of your shopping which may help us in improving the performance of our platform.
The personal information we gather, either collected through the platform or provided by you, might be shared internally within our company entities, including those established after the creation of Vinsabuy E commerce LLP. Such sharing may occur in instances like merging with other entities, business reorganization, acquisitions, or dissolution. Additionally, we could reveal this data to third parties like manufacturers, suppliers, payment processors, and delivery agencies, as necessary for the services we offer you.
In accordance with legal provisions, we may also share your data with government and law enforcement agencies. Moreover, we might share your details with external vendors we employ for various purposes. These purposes encompass sending you communications via emails, messages, or phone calls to update you about relevant services and products. Additionally, vendors could assist with tasks such as push notifications, voice recognition for queries, usage analysis, payment processing diversification, and providing special offers.
Certain third-party hosting service providers host some of our products, services, and databases. We also collaborate with vendors for activities like surveys, sweepstakes organization, advertising, marketing, and measuring advertisement efficacy. Information about you could be shared with these vendors solely to facilitate their service provision.
We might disclose your information if we have a genuine belief, in good faith, that such disclosure is reasonably essential to investigate, prevent, or take action against potential unlawful activities or to adhere to legal procedures. Additionally, your information could be shared to assess and manage threats or possible threats to the physical well-being of individuals, as well as to address violations of this Privacy Policy or the Company's Terms of Service. This sharing could also be prompted by the need to address violations of third-party rights and safeguard the Company, our employees, users, or the general public.
This process might entail the disclosure of your information to law enforcement, government agencies, courts, and/or other organizations due to legal requests like subpoenas, court orders, or government mandates aimed at compliance with the law.
When you engage with social media functionalities integrated into our Services, such as the Facebook Like button, or utilize your social media login details to access or share content, these functionalities could gather data regarding your interaction with the Services. This may encompass details about your usage of the Services and postings related to your actions on the corresponding social media platform. It's essential to note that your interactions with social media providers are regulated by their individual privacy policies.
The Services might include references to websites operated by third parties. If you utilize these features, they could gather, process, or share information related to you, based on the particular feature in question. It's important to acknowledge that we don't bear responsibility for the content or privacy methodologies of external websites or services that might be linked through the Company's Services. We neither support nor provide any assertions about third-party websites or services. Please note that our Privacy Policy does not extend to the data you decide to furnish to, or that is amassed by, these third parties. We strongly recommend that you carefully review the privacy policies of such third-party entities.
Our mobile application may occasionally include links to and from third-party apps/websites. Please be aware that clicking on these links will subject you to distinct terms regarding the gathering and privacy of your personal data on those apps/websites. We want to emphasize that we bear no responsibility or liability for the policies of these external platforms. Whenever you navigate away from our site, we recommend reviewing the privacy policy of each app/website you explore.
Cookies
Cookies are alphanumeric labels containing a small amount of data stored on a user's device hard drive. They hold information about the user and often serve as an anonymous, distinct identifier. Through the utilization of 'cookies,' we may provide specific features and gather information about you. It's important to understand that a cookie does not grant the Company access to your device. It's possible for other websites to install their own cookies or files on your device, gathering data or requesting personal information, and the Company cannot be held responsible or liable for these actions. We strongly encourage you to peruse the privacy policies of external websites.
Furthermore, we employ cookies from third-party partners for marketing and promotional aims. Keep in mind that most web browsers are configured to accept cookies as the default setting.
Persons who can make a legally binding contract under the Indian Contract Act, 1872 is permitted to use our platform. We are not collecting or solicit any information knowingly who are under the age of 18. Anyone who is under the age of 18 who is using the platform should be under the guidance of parents or legal guardians.
We implement reasonable physical, electronic, and managerial measures to ensure the security of your information and to prevent unauthorized access. These protective measures consider the sensitivity of the data we gather, process, and store, as well as the current technological landscape. We adhere to widely accepted industry norms to safeguard the personal information you provide, both while it's being transmitted and once it reaches us.
Our Services are accessible through a secure server, and we strictly follow our security protocols to defend against unauthorized access. However, it's important to acknowledge that while we take these precautions, using the Services involves acknowledging the inherent security implications of transmitting data over the internet and the World Wide Web. This transmission cannot be guaranteed to be completely secure at all times, which leads to inherent risks associated with utilizing the Services.
We hold no responsibility or liability for the exposure of your information resulting from transmission errors, unauthorized access by third parties, or other factors beyond our control. Ensuring the security of your personal information involves your active participation. It's crucial that you refrain from disclosing your username, password, or any other security details associated with your account to anyone.
In the event that we receive instructions utilizing your username and password, we will interpret this as authorization for the provided instructions to be acted upon.
Retention of your personal information is in accordance with the applicable laws. We retain your personal information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. We may retain your information for the purpose of identifying or investigating the malpractices within the services or comply with the legal requirements. We may continue to retain your data in anonymised form for analytical and research purposes. To close an account, a user can access the profile settings page on our website. Alternatively, if a user wishes to have their personal information deleted, they can submit a request to the Grievance Officer as outlined in Section 14 of this Privacy Policy.
However, it's important to note that we maintain the right to retain your personal information as stipulated by relevant laws. This retention will not exceed the necessary period for the original purpose of collection or the duration required by any applicable law. Information concerning you may be kept for purposes sanctioned by this Privacy Policy unless legal constraints prevent us from doing so.
Afterward, we will either erase your personal data or de-identify it, ensuring it becomes anonymous and un associated with your identity. We may also archive data for the purpose of preventing, investigating, or identifying potential misconduct in connection with the Service, or to meet legal obligations. Furthermore, we might continue to retain your information in an anonymized manner to facilitate analytical and research pursuits.
By using or accessing the platform or providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy. If you disclose to us any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal information over the Platform, consent to us (including our other entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
We have all the rights to change this privacy policy in time to time based on the latest changes in law, technology or other developments. We will update the publishing date of this privacy policy, once changes are done. We request you to review the changes in privacy policy. Your continued use of the Services following the posting of changes to this Privacy Policy will constitute your consent and acceptance of those changes.
In accordance with Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the name and contact details of the Grievance Officer are provided below:
Lija S Kumar
Designation : Partner
Email : accounts@vinsabuy.com
Address : Building 520, Mallasseri PO, Pathanamthitta, Kerala, 689646, India
All queries regarding privacy policy or wishing to raise other queries, you may email us at accounts@vinsabuy.com
Address : Building 520, Mallasseri PO, Pathanamthitta, Kerala, 689646, India